Unbelieveable! i thougt i was the only one with this problem...!
Exact a week ago i downloaded the Lisk nano wallet ,kopied the address and pasted it into the withdrawl section in Bittrex and transfered 19.9 LSK to my new Lisk nano wallet and went to bed..
The next day i checked the nano wallet if the Lisk had arrived but the balance said 0 LSK
I checked the blockchain explorer and saw that my 19.9 LSK were sent indeed but to a complete other address! The wallet address i see now is 12290364956292242943L , the address i have sent the LSK to is 18246766601710641342L. The 19.9 LSK are the only LSK in that wallet so that made me think something went wrong with the installation of the nano wallet, but i still dont understand what happened ??
I also contacted Bittrex, they reacted pretty fast and said:
'The address shown that was entered for these coins to be sent to is 18246766601710641342L. It's impossible for our system to change the address. We send coins to what you have entered in the withdrawal field. It's possible you have malware on your machine that would change the address on your clipboard. Please check for malware, there is nothing we can do to recover coins sent to the wrong address once a transaction id has been generated and sent to the block explorer.
Thank you,Tyler @ Bittrex
My laptop is a complete bunker so malware is nearly impossible.
I already did 2 requests at lisk.zendesk.com for support (i dont know if im at the right place there?), but till now i didnt get any reaction. Because of the fact there are more people with this problem, help is much appreciated!
p.s. sorry for my english